Retail Deliveries
Click Here for Details on Retail Deliveries
- All individual boxes are shipped direct from our AI manufacture (Denver, CO)- the card board box size is: 24″ x 39″ x 7″ wide, the weight is 14 Lbs
- A $13.90 charge for lower 48 USA delivers will be charged with each individual box delivered (no handling fees)
- We have shipped to: AK, HI, Guam, Afghanistan… however the customer will pay the entire overseas shipment (FedEx or UPS) costs. We do have a corporate rate which we will apply
- Shipped via UPS Ground
- A Tracking Number will be sent to your submitted e-mail address as soon as the GunPro is shipped
- GunPros will be shipped within 24 hours of the order and validation of payment
- AI has adequate inventory to support all monthly sales- there are no backorders
- GunPros are shipped using the standard corporate rates and standard shipping times
- Expect 4-5 business days for delivery (lower 48)
- Cannot ship to a PO Box address
- Customer that require “Overnight delivery” will be charged the increased rates
- Pros will be shipped in individual card board boxes and bubble wrapped
- If center tray or individual sides are purchased- they will also be shipped in individual cardboard boxes
- Each GunPro is inspected and validated that there are no defects and/or damage prior to shipment
- Returned GunPros (not damaged in shipment) shipment charges must be paid by the customer/no COD’s
- Returned GunPros (damaged in shipment) shipment charges will be reimbursed to the customer
- Customer will have 48 hours to identify the damaged (in shipment) issues and return the GunPro
- Returned GunPros should be sent to: AI GunPro, 2575 Glen Isle Dr. Loveland, CO 80538
- Returned GunPros should be sent UPS Ground- please take pictures of the damaged box and GunPro. Send all pictures to RThomas@Highgroundgroupllc.com
Wholesale & Bulk Order Deliveries
Click Here for Wholesale and Bulk Deliveries Information
- All pallets are shipped from our AI manufacturer (Denver, CO)
- There are no backorder issues- AI has the inventory for large bulk and wholesale orders
- Shipped on pallets by FedEx Ground
- A Tracking Number, Purchase Order and Bill of Lading will be attached to the Pallet
- 100% of GunPros will be inspected and validated that they are no defects and/or damage prior to bubble wrapping the pallet
- Each pallet order will be custom built (I.E.13 count, 19, 20 count…)
- Pallets will be bubble wrapped and shrink wrapped prior to shipping
- There are 20 GunPros to a full pallet
- GunPros are 14 lbs. each, plus the weight of the pallet (+/-40 lbs.)
- FedEx will not ship to a PO Box address
- Once shipping address is verified, it cannot be changed without a $150 change fee. AI will not change the address of delivery unless the change fee amount is paid prior to the change of address
- A POC must be available at the shipping receiving address. FedEx will charge for offloading, hydraulic lift use and a no dock fee. All of these fees can be illuminated by being present for offloading
- Once the pallet has left the AI manufacturer, it is the customers responsibility to coordinate with FedEx for the exact time of delivery and correct telephone POC numbers
- Any GunPro destroyed while in transit can and should be returned to AI- AI will pay for the return shipment of damaged while in transit
- Customer will have 24 hours to contact AI with the damage estimates and photos or damaged GunPros (AI required this for the FedEx/UPS claim